Investor Charter

Money Yatra Associates LLP is committed to protecting investor interests and ensuring a transparent, fair, and responsible investment experience. This Investor Charter outlines the rights, obligations, and best practices for investors and the distributor.

✅ Do's for Investors Must Follow

✔ Read the SID, SAI, KIM of any MF/SIF scheme carefully before investing.
✔ Complete KYC and risk profiling before your first investment.
✔ Invest based on your goals, risk appetite, and time horizon — not on tips or market noise.
✔ Review your portfolio at least once a year with your distributor.
✔ Check your Consolidated Account Statement (CAS) regularly.
✔ Update contact details, bank details, and nominee information promptly.
✔ Keep copies of all transaction documents and confirmations.
✔ Report suspicious communications or unauthorised transactions immediately.
✔ Use SEBI SCORES (scores.sebi.gov.in) if your complaint is not resolved at the distributor level.
✔ Understand that all investments are subject to market risks — there are no guaranteed returns.

❌ Don'ts for Investors Avoid

✘ Do NOT invest without understanding your own risk profile.
✘ Do NOT share OTP, password, or login credentials with anyone including your distributor.
✘ Do NOT expect guaranteed or assured returns from any mutual fund or SIF investment.
✘ Do NOT invest in schemes that do not match your risk profile without signing an Unsuitability Declaration.
✘ Do NOT ignore unsuitability communications from your distributor.
✘ Do NOT make investment decisions based on past returns alone — past performance is not indicative of future results.
✘ Do NOT fall for schemes promising unrealistic returns. Report such schemes to SEBI immediately.
✘ Do NOT hesitate to escalate your complaint if it is not resolved within the promised timelines.

🛡️ Your Rights as an Investor Your Rights

→ Right to complete, accurate information about MF/SIF schemes (SID, SAI, KIM) before investing.
→ Right to disclosure of all commissions received by the distributor from AMCs.
→ Right to receive transaction confirmations and Consolidated Account Statements (CAS) from RTAs.
→ Right to lodge complaints via our grievance mechanism, SEBI SCORES, or SMART ODR.
→ Right to switch from Regular Plan to Direct Plan at any time without charges.
→ Right to risk profiling before any recommendation and to receive only suitable suggestions.
→ Right to privacy and data protection as per DPDPA 2023.
→ Right to receive an Unsuitability Declaration if investing beyond your risk profile.
→ Right to access, correct, or delete your personal data (subject to regulatory retention requirements).
→ Right to choose any distributor, switch distributors, or invest via Direct Plans at any time.

📋 Your Obligations as an Investor Your Duty

● Provide accurate personal, financial, and KYC information.
● Read all scheme-related documents (SID, SAI, KIM) carefully before investing.
● Complete risk profiling honestly, reflecting your true financial situation and risk appetite.
● Inform us promptly of any change in personal details, financial circumstances, or risk appetite.
● Understand that all investments are subject to market risks — no returns are guaranteed.
● Retain copies of all transaction documents and correspondence.
● Report any unauthorised transactions or suspicious activity immediately.

🤝 Our Obligations to You Our Commitment

● Act in your best interest and comply with SEBI/AMFI regulations and AMFI Code of Conduct.
● Provide transparent and complete information about all schemes and risks before investment.
● Disclose all commissions received from AMCs and maintain documented disclosure process.
● Conduct proper risk profiling and ensure suitability of all recommendations.
● Process transactions promptly through authorised platforms (BSE Star MF).
● Maintain confidentiality of your information per our Privacy Policy and DPDPA 2023.
● Maintain a grievance redressal mechanism with prescribed timelines and escalation matrix.
● Not make any misleading statements, guarantee returns, or use prohibited nomenclature.
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